Pre-Grant Publication Number: 20100274600
Filing Date: April 23, 2009Priority Date: April 23, 2009
Inventors: Nitin Shenoy, Joanna Brown, Timothy Thomas, Cheryl Koenig, Michael Kirby
Assignee(s): Xerox Corporation
Current U.S. Classification: 705, 705/007000, 705/028000
Abstract

A method and system for managing field convertible operator replaceable components associated with a rendering device. A file that defines a set of operator replaceable components can be created and remotely installed on the device. The replaceable components associated with the device can be easily changed from a designation as a customer service engineer replacement component to an operator replacement component and vice versa. A determination that an operator is allowed to replace the component can be made based on a training level provided to the operator, the component availability, a usage pattern, and/or a security level. Such an approach enables the operator to perform the majority of maintenance on the device without requiring the services of a field engineer.